Virtual Employees

Our Danish client approached us with a problem. There were two high-rent, high-overhead business locations with a substantial need for a talented administrative staff. The catch – it had to not take a large toll on the company’s finances, e.g. payroll. Baltic Assist connected the client with our team of senior customer service managers, who, through proving themselves as reliable, results-driven employees, graduated to the ranks of client's key account managers across the EU, where they remain today.

Our Norwegian client was eager to hire business development assistants. The effective generation of leads, insightful market research and integration of collaboration and teamwork-oriented networks like LinkedIn Sales Navigator, Hunter, Scrapp, and PersistIQ were required. We teamed them up with one of our analysts – a true professional who combined deep research skills with an analytical mindset & was able to hone in on the details. Currently, Baltic Assist's analyst plays a prominent role in closing client's top deals.

Danish client was actively seeking a graphic designer. The requirements? A designer must be skilled and knowledgeable in Adobe software and e-book design. That is exactly when the company encountered Baltic Assist. We set them up with one of our proven, passionate professionals; an agent skilled in Adobe InDesign, Adobe Illustrator, and several other design platforms. Nowadays this agent supports both client's production and marketing activities, allowing them to focus on customer support.

One of our Danish customers wanted customer service support for its product in the UK market via telephone and email representatives. At Baltic Assist, we put together a team of warm, interpersonal, and customer-centric professionals. Since being approved to work for the client, that team has handled over 50,000 and counting customer service issues throughout the UK.

One of the largest corporations in the world needed to perform third-party compliance screening of their partners. This had to be done via cloud-based compliance tools, such as Compliance-Link and LexisNexis. The specialist we provided brought some incredible data analysis and processing skills, professional endurance, & a law degree to the table. In total, our analyst processed over 100,000 third-party checks for the client.

One of the leading Swedish advertisement management companies encountered a problem related to IT team scaling. The customer emphasized and preferred a partner in close proximity. They wanted a partner, who could set up a nearshore IT development team. Baltic Assist arranged and procured front end, back end, iOS and Android developers. Our Swedish partner quickly integrated the team into daily operations and was able to successfully upscale their business. Not only they benefited from the quality and level of developers but also of pricing benefits that nearshoring brings in.