Table of Contents
ToggleRetail and consumer industry
From finance and tax specialists to back-office support that increases efficiency and profitability.
Modern industry challenges
The retail and e-commerce industry is undergoing a major transformation. Technological advancements, shifting consumer behaviour, and the explosion of digital channels have reshaped how businesses operate and compete. In this fast-paced, ever-evolving landscape, client expectations are higher than ever — demanding seamless shopping experiences, faster delivery, personalised service, and consistent value.
As the market grows increasingly saturated and dynamic, retailers and e-commerce players are under immense pressure to adapt quickly and remain agile. Yet, they are simultaneously confronted with complex challenges that can hinder growth and efficiency

Key to unlocking seamless business integrations
Successful businesses thrive on efficiency, and reliable operations are essential for sustaining growth. Baltic Assist supports its retail and e-commerce partners by managing daily business operations and driving growth.
We support our partners in filling various company roles, from finance and tax specialists to HR and customer service professionals.

Our solution
Most companies are quite different, at least in their operational structure. That is why we customize our solutions to meet specific needs and remain flexible. Partnering with Baltic Assist offers a smart, cost-effective short-term and long-term solution. This collaboration enables businesses to access a multinational talent pool, reduce expenses, and gain unmatched flexibility.
By working with our team, you can reduce your hiring timeline by approximately six weeks and save up to three times the cost of traditional in-house employees, all while ensuring the highest quality of work.

One-stop online e-shop
We support remarkable brands that are reshaping their industries. By offering tailored ways of working, we help e-commerce businesses focus on growth and innovation while we manage the rest. One of these businesses is Flink, for which we took over two key services: invoice processing and administrative support.
Since partnering with Baltic Assist, Flink has experienced significant improvements across several key metrics:
- Our team implemented multiple optimizations, reducing processing time by 50%, from 96 to 48 hours.
- We decreased supplier inquiries, leading to fewer supply chain disruptions and increased customer and supplier satisfaction.
- Our team streamlined the invoice processing system, resulting in more invoices being paid on time.
Danish watch retailer
Nordgreen, a fast-growing sustainable watch brand, partnered with us to streamline and scale their financial operations. By leveraging expert remote financial talent, Nordgreen significantly improved its reporting efficiency and cost-effectiveness during a critical growth phase.
- Reduced financial reporting delivery time by 80%.
- Achieved a 50% cost saving on financial staff vs. in-house alternatives.
- Established a stable, long-term remote finance team.
- Improved decision-making with timely and accurate financial data.

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Read more about the BPO industry
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