Travel and hospitality sector

The travel and hospitality industry faces mounting challenges — from rising costs and evolving guest expectations to fierce competition. Today’s guests demand personalized, seamless experiences, making operational efficiency more critical than ever.

Strategic outsourcing offers a smart solution. It helps businesses reduce costs, streamline operations, and stay agile, all while maintaining top-tier guest experiences. In a fast-moving industry, outsourcing can be the key to staying competitive and profitable.

hospitality industry 1

Advantages of outsourcing

Outsourcing offers the travel and hospitality industry a powerful way to enhance customer experience, reduce operational costs, and increase efficiency. By delegating tasks like customer support, booking management, accounting, and IT services to specialized partners, businesses can focus on their key operations. It also allows for round-the-clock service, scalability during peak seasons, and access to a global talent pool—all while maintaining flexibility and controlling expenses.

hospitality industry challenges

Our solution

Whether you need payroll services or back-office related services, partnering with Baltic Assist offers a smart, cost-effective short- or long-term solution. This collaboration enables businesses to access a multinational talent pool, reduce expenses, and gain unmatched flexibility.

Collaborating with our team can shorten your hiring process by about six weeks and save up to three times the cost compared to traditional in-house staffing. This approach ensures the highest quality of work while allowing you to concentrate on key business priorities: driving growth, optimizing expenses, and strategically building a larger, more skilled team without increasing costs through outsourcing. 

outsourcing for a restaurant chain

Financial management for a restaurant chain

By offering tailored, efficient solutions, we support travel and hospitality businesses with the space to focus on growth and innovation, while we manage the rest. One of our partners owns multiple restaurants and has experienced challenges in the back office.

Since partnering with Baltic Assist, they have experienced significant benefits consisting of:  

Tailored nearshoring solutions

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