How our unique outsourcing approach enabled In-Motion Software to double productivity and enhance workplace culture.
Overview
In-Motion Software offers comprehensive solutions for software, hardware, and consulting services for fast-growing businesses. They came to Baltic Assist with a goal to establish a developer team in Lithuania that matched their current team in Belgium. The new employees would be expected to help build and support their ERP-system, In-Motion Online—and quickly. We began collaborating with them in December 2023, and within three weeks, we had successfully recruited three developers who began their roles in February 2024.
Challenges
Prior to partnering with Baltic Assist, In-Motion Software’s primary concern was the rapid recruitment and retention of a reliable development team to meet their evolving needs. They needed a partner who could not only manage the selection and onboarding process, but also provide the additional amenities and services needed to ensure long-term employment success. The company ultimately opted for our services due to our dedication to seamlessly integrating these new employees with their existing team in Belgium. They hoped to maintain a high standard of work culture and collaboration across both offices.
Solutions
We rose to the challenge by providing immediate, comprehensive recruitment services. The process was very efficient, with three developers onboarded within three weeks. We made certain that the developers had all the necessary resources and support, including a well-equipped office in Lithuania and a strong work culture that fostered collaboration between the two In-Motion locations.
“The hiring in itself was very quick. In only three weeks, we had a team of three people, and a couple of weeks later we flew to Lithuania to kickstart our team. BA assisted us by making sure the employees had everything they needed to work and provided us with a very nice office and a strong work culture. There was a strong synergy between the two companies.” — Pieter-Jan Hoedt, Managing Partner of In-Motion Software.
Our commitment to creating this ideal work environment was pivotal in the successful integration of the new team members. We were proud to go beyond traditional outsourcing by emphasizing employee retention and providing additional amenities, distinguishing our team from other outsourcing options.
Results
Our work with In-Motion Software had remarkable results. In just three months, their output of new features doubled, showcasing the incredible impact of the newly formed team. Financially, the project reached breakeven on full-time equivalent (FTE) costs versus staffing within two months, proving our partnership to be just as cost-effective as it was successful.
At Baltic Assist, we have a mentality of "no excuses, let’s just get it done." In-Motion Software adopted this adage—not only in their recruitment processes, but also in its approach to customer service. This shift in mindset, combined with a more structured hierarchy thanks to its new employees, helped distribute their workload more effectively going forward.
“Baltic Assist will go above and beyond for you and your team. Furthermore, their approach of a full-service offering is very unique, and it works incredibly well.” — Pieter-Jan Hoedt, Managing Partner of In-Motion Software.
Overall, we were happy to ease the hiring process, employee onboarding and introduction, and maintenance of company culture across locations in two different countries.
Conclusion
In-Motion Software’s experience highlights the benefits of a dynamic outsourcing partnership. Our virtual employee services, combined with their commitment to creating a supportive and collaborative work environment, resulted in a successful and efficient integration of the development team in Lithuania. The positive changes in workload distribution, team mentality, and productivity are strong examples of the value we bring to each and every one of our clients.