IT Outsourcing: why, how, and the main benefits

IT Outsourcing

Over the last few years, an interest in IT outsourcing has been increasing rapidly. Back in 2019, the global IT outsourcing market was valued at USD 333.7 billion. The numbers are expected to grow and reach USD 397.6 billion by 2025.

As IT is an indispensable part of nearly any business, it is only natural that companies are looking for the best professionals to work with.

In this article, we’ll discuss why you should opt for outsourced IT services, what benefits you could expect, and what risks to take in mind before making this shift.

Why should you outsource IT services?

Let’s start by looking at the main reasons why you should consider IT outsourcing:

  1. You are just starting out, and you haven’t hired an IT team yet.
  2. You have an IT department, but the results don’t exceed (or even meet) the investment you make.
  3. Your IT team is overloaded and needs some extra support.

Whatever the reason, opting for a reliable outsourcing services provider can add up to your business success.

What kind of IT services can be outsourced?

It is generally thought that the most outsourced IT service is IT support. However, the truth is that today businesses can outsource almost any Information Technology service.

Below, you’ll find some of the most commonly outsourced IT services:

  • 24/7 Live Chat Support
  • Network administration
  • IT Project Management (think of strategy, budget, planning, etc.)
  • IT recommendations
  • Web Filtering
  • Spam Filtering
  • New User Setup & Training
  • And so much more.

Of course, the fact that you can outsource almost any IT service does not mean that you should completely get rid of your IT service altogether. However, getting a fresh perspective and additional support from outside can benefit your company in so many ways.

The main benefits of IT Outsourcing

When it comes to the advantages of IT outsourcing, the following are the most common:

1. Cost-effective solution

When you opt for IT outsourcing, you are likely to save on things like employee training, equipment, office space, and so much more.

The best part is that the money you save can be further invested in the development of your business, products, and services.

2. Flexibility

You don’t have to be stuck with the same IT team for years to come. IT outsourcing enables you to hire different Information Technology professionals for various projects that you have.

It enables you to choose the most skilled and talented experts depending on your project’s needs.

3. Your business’ core competency is improved

After delegating, say, your IT project management to an outsourced professional, you can focus on the key aspects of your business.

If you’re a product creator, you can invest time in its improvement and development. If you provide services, you can now take the needed time to polish your user experience and more.

4. Easier Budgeting

When you outsource IT, professionals, you can better predict your budget and expenses.

As you pay fixed compensation for an outsourced expert, you see more clearly where the money goes and what can be done to save it.

Some risks to consider

Before choosing an IT outsourcing provider, it is a good idea to evaluate potential risks. All of them eventually come down to choosing a reliable outsourcing provider.

Taking time and effort to assess the potential risks can help you avoid mistakes and move in the right direction.

Take a look at a few risks to consider:

1. The security of your data

As data is the most important currency today, it is only natural for a business to be extra cautious about it.

To avoid any data breaches, make sure your chosen IT outsourcing provider has the means to protect your data. That includes physical safeguards to prevent any unauthorized entry to the company, powerful encryption protocols, and safe databases.

Make sure you have a conversation regarding data security with the potential outsourcing provider.

2. Less control

When you have an IT department at your company, it is easier to track the progress. Therefore, when you decide to opt for an outsourced IT professional, you may feel like you’re losing a sense of control.

To solve this issue, make sure you have an honest conversation with an outsourcing provider on how often you would like to receive information on the progress, results, and any upcoming challenges.

More often than not, an outsourcing professional will be ready to communicate on a regular basis to leave you content with the services.

Bottom line

Finding reliable outsourced IT professionals can (but doesn’t have to) be a challenge.

For example, there are many talented and skilled Information Technology professionals in Lithuania, and they are ready to deliver high-quality services for a client-friendly price.

When choosing an IT team to work with, consider the tips we have shared in the article. Moreover, take into account the possible risks and make sure to discuss them with your outsourcing partners.