Delivering excellence in Business Process Outsourcing for a decade.
EU-based specialists for AI automation, customer service, compliance, back-office and development. Recruited, employed and managed by Baltic Assist.
Dedicated specialists
A specialist who works only for you, in your tools and time zone. We recruit, employ and manage them, so you add capacity without hiring, payroll or HR admin.
AI and automation specialists
Build and run the workflows, AI agents and integrations that take repetitive work off your team.
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Multilingual customer service
Support in Danish, Swedish, Norwegian, German, Dutch, French and English, in your customers' time zone.
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Compliance and KYC/AML specialists
Onboarding checks, screening and alert reviews for fintechs and regulated businesses.
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Back-office and data Ops
Order processing, CRM and ERP upkeep, document handling and reporting prep.
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Software developers
Dedicated developers who join your sprints and stay with your product.
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Other roles
Designers, marketing, sales support and other profiles are available on request.
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Skilled people. Amplified by AI
Every remote employee we place is trained to work with AI as part of their daily workflow. AI takes over the repetitive, time-consuming parts of the job. Your specialist focuses on the judgement, communication and quality control that AI can’t replace. We don’t automate for automation’s sake. AI is used only where it genuinely improves the work, and always with a person checking the output.
Is this for you?
- You need skills that are hard to hire locally
- You want a full-time team member, not a freelancer
- You'd rather not open an entity or run payroll abroad
- You need to scale up or down without long contracts
What Baltic Assist handles for you
Steps to get your project up and running
Free consultation
Send us an inquiry and we will personally contact you within 24 hours to discuss your business needs.
Provide solution
We will provide a solution for your business with prices and then wait for your approval.
Selection
We will select and present the most suitable candidates for your business.
Go live!
Immediately after selection, the chosen candidate is ready to work for you. All you need to do now is assign tasks and duties that the specialist can carry out.
Certified B corp
We are a part of a global movement for an inclusive, equitable, transparent and regenerative economic system.
Our guiding principles of transparency, inclusiveness, equality, and sustainability shape every decision we make and action we take. Aiming to be more than a profitable business, we move towards creating a more equitable and sustainable world for everyone.
Schedule a quick consultation
Book a one-on-one meeting with our team representative.
Have a question?
Drop us a message and we'll get back to you ASAP.
FAQ
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A dedicated specialist is a professional who works full-time on your team and your tasks, while Baltic Assist employs and manages them. It is a form of nearshore staff augmentation.
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A freelancer usually splits time across clients and manages themselves. Your specialist works only for you, and Baltic Assist covers employment, continuity and replacement.
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With EOR you find and manage the person while the provider handles employment. With dedicated specialists, Baltic Assist also recruits, manages and guarantees the fit. For EOR only, see Go-EOR solutions.
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All specialists work in a European time zone under EU data protection rules.
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Usually within 4 weeks of the first call, depending on the role and seniority.
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Part-time starts from €1,449 per month and full-time from €2,280 per month, including salary, employment costs, HR, equipment and account management.