How Baltic Assist Powered DollarStore's Growth with 5 Years of Managing Administrative Operations
Overview
A successful business thrives on efficiency, and reliable administrative operations are key to sustaining growth.
DollarStore, a leading Swedish retail business known for offering mighty fine prices, understands the importance of streamlined operations. With 1,500 employees, the company operates in a highly competitive market and continuously seeks ways to enhance efficiency.
To do that, for the past five years, DollarStore has partnered with our team at Baltic Assist to optimize its administrative processes.
Challenges
As DollarStore expanded, managing administrative tasks became increasingly complex and time-consuming. To maintain efficiency and support growth, the company sought to improve its workflow and optimize back-office operations.
Based on a previous recommendation, DollarStore turned to our team for a reliable solution to streamline processes and enhance productivity without increasing overhead costs.
Solution
To help DollarStore achieve its goals, our team at Baltic Assist provided a dedicated outsourced team consisting of 3 data analysts, 1 data entry specialist, and 1 data analyst team lead. This team handled essential day-to-day operations, including data entry, creation, error corrections, data analysis, and ensuring all information remained up to date.
Location
Stockholm, Sweden
Industry
Retail, Shopping Centers
Profile
Founded 1994
Employees ~1 500
Website
Throughout the partnership, we successfully facilitated a smooth transition to new programs, ensuring minimal disruption to DollarStore’s operations. As the project evolved, the team expanded with two additional specialists to meet growing demands.
This collaboration has now continued for five years, reinforcing the long-term value of our partnership.
Baltic Assist is a great company that is constantly improving and always striving to stay up to date with today's work solutions.
— Linda Subenko, Senior Accountant at DollarStore
Results
The implementation of Baltic Assist services went smoothly, providing DollarStore with a more efficient and well-structured workflow. The team quickly adapted, ensuring a seamless transition and improved operational efficiency.
DollarStore highlighted Baltic Assist’s positive and proactive approach, as well as their strong system knowledge, as key strengths in the partnership. These qualities contributed to a highly effective collaboration, where the Baltic Assist team became increasingly self-sufficient and problem-solving in their approach.
A major enhancement has been in invoice processing—handling around 300 invoices per day, the team efficiently scans and processes them to keep operations running smoothly.
DollarStore highly recommends Baltic Assist, recognizing it as a company that continuously improves and stays up-to-date with modern work solutions.
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Baltic Assist provides a comprehensive outsourcing solutions that saves costs, enhances efficiency, and strategic decision-making for your business.
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