News

How virtual assistant can support your business?

Baltic assist virtual assistant meeting room

How a virtual assistant can support your business in 2025

Quick summary

  • Virtual assistants save up to 28% of your workweek by handling admin, finance, marketing, and more

  • The virtual assistant market is projected to reach $27.9 billion in 2025

  • You can delegate over 10 key business tasks to a virtual assistant and focus on strategic growth

  • Learn how to choose, onboard, and work efficiently with a virtual assistant

Nowadays, the dynamic business environment brings a lot of new challenges and exciting opportunities for entrepreneurs and small business owners. Therefore, to be relevant, successful and competitive in running any business, is all about understanding the importance of productivity and efficiency, so you can fully utilize your talent and professional skills.

Virtual Assistant

In other words, it is all about focusing on your strengths and making a significant contribution to growing your business, while outsourcing and training the right people to take care of the rest as virtual assistants.

A business magnate, investor, and philanthropist Azim Premji sum it perfectly: “The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” Moreover, outsourcing allows companies to reduce the cost of their services or products and creates the economic expansion that lowers unemployment.

Why virtual assistants matter in 2025

The modern business environment continues to shift toward remote work, automation, and streamlined operations. Hiring a virtual assistant is no longer just a cost-saving move; it’s a strategic decision that helps businesses stay lean, agile, and focused.

Key reasons to consider a virtual assistant:

  • Growth: When your business grows, a virtual assistant is a cost-effective way to streamline operations and scale more effectively

  • Remote-ready: Over 29% of professional work is now done remotely, making virtual teams the norm

  • Cost-effective: Outsourcing saves up to 78% in operational costs compared to hiring in-house staff

  • On-demand talent: Tap into a global talent pool with a range of expertise, from accounting to social media management

What is a virtual assistant?

A virtual assistant (VA) is a skilled professional who works remotely to provide support in areas such as administration, customer service, finance, marketing, and technical tasks. Many virtual assistants are highly specialised, making them an excellent resource for startups and growing businesses.

They work on a freelance, part-time, or full-time basis and integrate into your team through tools like Slack, Trello, Asana, or Zoom. This flexible model allows you to grow your business without the burden of full-time salaries, office space, or equipment.

10 tasks you can delegate to virtual assistant

1. Personal tasks

Your VA can manage your calendar, emails, travel bookings, meeting schedules, and to-do list. Some even handle errands like restaurant reservations or appointment bookings.

2. Administrative work

They help track deadlines, schedule meetings, manage your inbox, prepare documents, update databases, and even order supplies.

3. Accounting and billing

VAs can assist with invoicing, payroll, expense tracking, monthly reports, and communications with tax authorities.

4. Marketing and social media

From content scheduling to email campaigns, a VA can support your brand presence across platforms, boost engagement, and help with basic SEO.

5. Business research

Need to learn more about your competitors or find the right supplier? A VA can compile reports, track trends, and support decision-making.

6. Customer service

They can handle inquiries, provide live chat or email support, manage your CRM, and monitor customer feedback online.

7. Content creation

VAs can write blog posts, newsletters, edit web copy, format presentations, and assist with documentation or social media captions.

8. Website support

Basic website edits, adding blog posts, uploading products, and SEO optimisation can be done by a technically skilled VA.

9. Sales support

VAs help with lead generation, proposal writing, follow-up emails, and CRM updates—freeing your team to close more deals.

10. One-time projects

Use VA services for market research, event planning, pitch decks, or content audits when you don’t need long-term help.

Tip: Start with low-risk, time-consuming tasks to build trust and confidence with your VA.

How to choose and onboard a virtual assistant

  • Define what you need: List key tasks, preferred tools, and required availability

  • Screen effectively: Ask for portfolios, references, and do trial tasks

  • Communicate expectations: Share goals, KPIs, and clear instructions

  • Provide access securely: Use password managers and define permissions

  • Review regularly: Give feedback and adjust workflows based on performance

Have a question?
Get in touch!

Baltic Assist provides a comprehensive outsourcing solutions that saves costs, enhances efficiency, and strategic decision-making for your business.

Check out our other case studies