Country Manager

Baltic Assist provides tailored outsourcing solutions. Our core values, Transparency, Efficiency, Innovation, and Meritocracy, support the Company’s growth and ability to deliver high-quality service to our Clients.

One of our clients is an online payment provider specializing in cryptocurrencies such as Bitcoin, and now they are looking for a COUNTRY MANAGER to join them. They work with many of the world’s biggest cryptocurrency exchanges, including Binance, OKEx, or KuCoin, and were recently named one of Australia’s fastest-growing technology startups by Growthlist, one of 250 Global Crypto Companies to watch.

Some key responsibilities:
Manage day-to-day operations and ensuring maximum output and productivity for each team members;
Conduct staff performance reviews to assess needs, cost/benefit analysis, and other operational strategy assessments;
Manage and improve team performance through performance monitoring, problem resolution, system audits, and quality assurance measures;
Aid human resources department in the recruitment process by interviewing potential hires and outlining clear job expectations;
Establish a high standard for productivity, quality, customer service as well as define a user guide.
Master’s degree, MBA, or other relevant fields, strongly preferred;
8 years or more experience in management in an international business setting;
Significant experience in the customer support and onboarding fields strongly preferred;
Fluent skills in Lithuanian and English languages, both verbal and written;
Exceptionally well organized and driven by success;
Ability to thrive in high-pressure situations;
Outstanding negotiating skills;
Managing a team of 20 people;
Analytical thinker with superior problem-solving skills;
A solid history of data-driven strategic development;
Decisive and committed;
A natural leader who inspires and motivates those around them!
We offer:
Competitive salary;
Remote work opportunity. You can combine work from the office and home or even from a beach somewhere in the Bahamas;
Flexible working schedule;
Unique office perks: unlimited snacks, coffee and tea, PlayStation room, table football, and more stuff;
Office building perks: rooftop terrace for morning coffee with a view; secure bike locker room and shower rooms. Scooter rental post;
Constant teambuilding events and workations.
2200 - 2500€ Eur/Month, Netto.
About the company:
Baltic Assist is one of the fastest-growing international outsourcing companies in the Baltics. We are outsourcing top-level employees to "hottest" startups and innovative large enterprises from Scandinavian countries, Western Europe, the USA, and others. Here in Baltic Assist we genuinely believe that Lithuanians are top-notch and results-driven specialists. Therefore, we seek to open up opportunities to be employed in innovative and well-known international companies.
Only the chosen candidates will be contacted.
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